Clear about the data behind the product.

This policy applies to the FreshCarrier website, account workspace, and related support and billing interactions. It does not control the practices of FMCSA, Stripe, or other services you visit through an external link.

• Account information: your name, work email, password hash, account role, and workspace membership.
• Workspace activity: saved carriers, saved searches, filter preferences, and security or account events.
• Billing information: Stripe customer, product, subscription, and status identifiers. Payment card details are collected and processed by Stripe, not stored by FreshCarrier.
• Technical information: an essential signed session cookie and routine request or security records, which may include an IP address and timestamps.
• Public carrier information: business and contact fields published in the FMCSA Motor Carrier Registrations Census Files.

We use this information to operate and secure accounts, display and personalize the lead workspace, process subscriptions, respond to support, monitor imports, prevent abuse, and meet legal obligations.

FreshCarrier does not sell or rent account information. The current service uses an essential authentication cookie and does not require advertising cookies or a third-party product analytics service.

Information may be processed by vendors that provide infrastructure and essential service functions, including Netlify for hosting, Neon for database hosting, Stripe for billing, GitHub for scheduled automation, and the U.S. Department of Transportation data service for source records. We may also disclose information when reasonably necessary to comply with law, protect the service or its users, or complete a business transfer.

We keep account and workspace data while an account is active and as reasonably needed for security, billing records, dispute resolution, backups, and legal obligations. You may update account details or request account deletion from the workspace. Some limited records may remain where retention is required or reasonably necessary.

For access, correction, deletion, or privacy questions, contact us through the support page. We may need to verify the request before acting on it.

Carrier records in FreshCarrier come from a government-published source and may contain contact information submitted as part of a motor carrier registration. FreshCarrier does not determine what FMCSA publishes. See the data source and disclaimer for provenance, limitations, and correction guidance.

We use reasonable administrative and technical measures intended to protect account data, but no online service can guarantee absolute security. FreshCarrier is a business prospecting tool and is not directed to children under 18.

We may update this policy as the product or legal requirements change. A revised effective date will appear at the top of this page. Material changes may also be communicated in the product or by email when appropriate.